Public Accounts Committee launches inquiry into Civil Service Pension Scheme

By The Financial Edition · 4 November 2026 · 10:03 GMT · Professional Pensions · 1 min read

Photograph: Diego Delso, delso.photo · CC BY-SA · sector illustration, not event evidence

Inquiry and Oversight

The Public Accounts Committee has launched an inquiry into the Civil Service Pension Scheme following administrative difficulties experienced since Capita took over administration in December 2025. Committee chair Sir Geoffrey Clifton-Brown stated that members had received broken promises from Capita regarding service delivery during formal evidence sessions.

Role of the National Audit Office

The committee's investigation will draw on a forthcoming report from the National Audit Office. The NAO report will assess the go-live status of transition arrangements in December 2025, Capita's subsequent performance, and how the Cabinet Office has overseen the contract.

Why it matters

The PAC inquiry underscores heightened parliamentary scrutiny on outsourced public sector administration contracts, signalling potential operational and regulatory accountability measures for providers managing large-scale pension schemes.

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